The content on this website is maintained by The Random House Group Limited (Random House), 20 Vauxhall Bridge Road, London, SW1V 2SA. If you would like to provide feedback regarding the website, please email us at: firstname.lastname@example.org. The sale of books through this website is carried out by The Book Service Limited (TBS), Distribution Centre, Colchester Road, Frating, Green, Colchester, Essex, C07 7DW, a subsidiary company of Random House. For order enquiries, please use the order enquiries form in the My Account section of the site.
Random House and TBS take your online privacy seriously. You may visit this site anonymously as often as you like without providing any personally identifying information (such as your name, address or email address). We do not collect personally identifying information from you except when you specifically provide it, and we protect the information we receive. With your consent we may gather personal information from you through website sales, surveys, competitions and newsletters. We do not generally link your name to cookies unless you specifically provide your name to us as part of surveys, competitions and newsletters, and we do not share it with third parties which are not affiliated with Random House without obtaining your consent first. Please read below for a further explanation of the information we gather and how we use it.
1. Collection of data and how information we hold about you can be used
As you explore our website, you will come across places in which we ask you to provide us with information about yourself. We explain each of these below. We will not use your name or email address for any purpose other than as stated.
1.2 We may ask for your email address and your name (along with a competition answer), so that we can contact you in the event that you win. If you decide to participate, we will not use your name or email address for any purpose other than as stated.
1.3 In some places in this site, we ask for your feedback, opinion or suggestions, and provide you with a link for emailing us your response. But again we will only use the email address we receive from you for the purpose of responding to your questions or suggestions.
1.4 On occasion, we seek to gather a broader profile of some of the visitors to sections of this site (e.g. through surveys or competitions). The information that we request, may be provided to our editorial, marketing or publicity departments. It may also be shared with our content providers, such as authors, advertisers or other publishers, to provide them with demographic information about the visitors to our site.
1.5 An additional area in which we ask for your name is on bulletin boards or forums – places on the site where you can participate in a discussion of a particular subject by posting written comments which are then entirely public. You must register your details in order to do so. Registration information will not be disclosed and is for security purposes. You should be aware that if you do disclose personal information on the bulletin boards or forums, that information can be collected and used by others and may result in unsolicited messages from third parties. By participating in these forums, you should remember that you are legally liable for the material you post, including libel and copyright infringement.
2. Storage, correction and disclosure of personal data
2.1 We will retain the data we hold concerning you for as long as it is necessary to do so. We will retain and disclose personal data to authorised authorities without your consent where we are required to do so under the law. Should you wish Random House to cease using your data as set out in this policy, please remove your details from the My Account section. Please be aware that by doing this you may not be able to take advantage of many of our features. Should you discover any inaccuracies in your personal information, please update your details in the My Account section. We will then correct our records.
3. Removing Your email address
3.1 All of our email newsletters include instructions on how to unsubscribe. Please follow these instructions to remove yourself from our individual lists. If you have previously provided us with your email address or any other information and later decide that you do not want us to have it, please update your details in the My Account section.
5. Links to other sites
5.1 Our site contains links to other sites that are not under our control, even though they may use the Random House name or logo on their site through an agreement with us. Such other sites do not necessarily follow our privacy policies, and may place their own cookies on your computer. This practice is standard on the Web. We do not control cookies placed on your computer by third parties whose advertising or links appear on our site.
6. Security of private information
6.1 We would like to be able to tell you that the personal information you provide us with is absolutely safe. Unfortunately, several well-publicised instances of computer security breaches make it impossible for anyone to be so confident. However we take reasonable steps to protect the information you provide us from theft, alteration or unauthorized inspection.
7. Parents and guardians
7.1 We encourage you to get involved with your children’s online usage and to be aware of the activities in which they are participating. We also ask you to check back here regularly to see what our latest policies are, particularly those relating to children. You should be aware that if your children voluntarily disclose their names, email addresses or other information on bulletin boards or chat areas of other websites, such disclosures may result in unsolicited messages from other parties. We suggest that you discourage your child from providing such information on this site or elsewhere unless you are confident that the information will not be misused.